Our local agents check shelves, displays, and prices in stores across Canada and send back photo-verified results. You get retail market intelligence from over 350,000 agents covering over 95% of Canada's population, without a field sales force.
For CPG brands that need on-demand retail audits and shopper research without a field sales force, we help you do three things: monitor in-store execution, understand your shoppers, and measure a product launch.
Check shelves, displays, and prices in 5-500 stores, starting from $16 per store.
Hear from real Canadian shoppers in the store, online, or at home in real time.
Get eyes on your new product in your stores within two weeks of first delivery, and add Buy & Try and Ratings & Reviews to hear what real shoppers think.
Also for QSR and multi-location operators: Mystery Shopping | Retail Pipelines
A field team covers stores on a call cycle that can run weeks. Our agents check hundreds of stores at once, typically collecting 80% of requested stores within 72 hours.
Agents covering over 95% of Canada's population, wherever there's cell service.
Every visit returns GPS-tagged, time-stamped photos you can check yourself.
Pay per store visit instead of a team's salaries and travel.
You tell us what you need to know, local agents visit the stores, and you get checked, crowdsourced retail intelligence in your dashboard.
"Is our new endcap up in grocery stores across Ontario?"
We build the photo checklist and questions, and pick the stores, from one banner to a national list.
Local agents reserve the job in the Field Agent app.
Agents capture shelf photos, prices, video and answers in the aisle.
Every submission is checked for location, time and photo quality before you see it.
Filter results by store, region or answer, view them on a map and download the results.

Every result is tied to a real store visit: we check where and when each photo was taken, and review it before it reaches you.
The app records where each photo is taken, so you know it came from the store on your list.
Every photo and answer carries the date and time it was captured, so you see the shelf as it was that day.
Our team reviews submissions for clear photos and complete answers before they go to your dashboard.
Field Agent Canada has agents in stores from coast to coast, so your retail field intelligence comes from real visits, not estimates.
Brands that use Field Agent Canada include P&G, Kraft Heinz, Kellogg's, SC Johnson, Purina, Tim Hortons and 7-Eleven.
Transcript of the video testimonial
Good methodology in gives you great data on the back end. We think our technology is state-of-the-art, it's best in the business, and we have great folks on the front end that understand the business, which delivers a great product. And that's really what we're trying to tell our clients.
I had a need for understanding some price points, and the milk business pricing is very sensitive and very local and regional. The standard reports on pricing just weren't really that helpful. What FieldAgent provided not only was the timeliness of the data, but it was very comprehensive. We got pictures back of store sets. The pictures provided additional insights and things we learned that we didn't even know.
I actually had a situation where I needed to get information very fast. I think it was actually within 3 days.
It truly is remarkable how the crowd works and how the system works and how quickly you can gather that information that's so valuable to our clients.
It's always put into charts and graphs in a way that it takes 2 slides to talk through the results instead of thousands of lines within Excel.
That's a really important part of our, our business. Not only do we collect information, we create great value in the information that's collected.
The great thing about it too is, you know, they didn't upcharge me. The product was at a good value and it was fast and they really went above and beyond, so it was extremely helpful.
It's of value to the retailer, something that they don't themselves have, and when you do that, they immediately sit up straighter in their chair and you know you've got their attention. That's ultimately what it provided me was value and credibility.
I would absolutely recommend Field Agent. It has been a great resource for me. It sets me up for success with my buyers and internally with my organization because I can provide results quickly and just really clearly show them what's going on.
We're researchers, practitioners, we understand what we're trying to do, and we really do deliver great product to our clients.
Straight answers to the questions brands ask us most.
Field Agent Canada is a Calgary-based retail audit and shopper research company serving CPG brands, retailers and restaurants. We use the Field Agent app, first built by Field Agent Inc. in 2010, to send local agents into Canadian stores.
To do this successfully, send local agents instead of a field team. Field Agent Canada agents visit the stores on your list, photograph shelves and displays, and answer your questions, so you can see which stores need a fix. It’s a field sales force alternative you pay for per store.
A store walk is an informal visit to a few stores. A retail audit checks a set list, like displays or prices, across many stores with photo proof. Shelf monitoring repeats those checks over time to catch out-of-stocks. Mystery shopping rates the staff and service experience.
Yes. As one of the CPG retail data providers with agents across Canada, we report results store by store, with photos, at grocery stores, drugstores, mass markets, convenience stores, and beyond.
Field Agent Canada has worked with Canadian brands and retailers for 15 years, including P&G, Kraft Heinz, and Kellogg's. Every result is GPS-verified and time-stamped, so you can check our work yourself.
We typically collect 80% of requested stores within 72 hours, and you can view results in your dashboard as they come in. You pay per store audited. Contact us for a quote, or work with our team on a custom program based on your needs.
Tell us what you need to know about your stores, shelves or shoppers, and we'll find the fastest way to get you the retail market intelligence you need. Plus, we're just fun to talk to.
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